The machine is on but switch
does not light up A
No coffee comes out
I turn the knob but the
machine does not generate
Steam is generated but
milk does not froth
Water leaks from the unit
when making coffee
Rapid beeping and
triangular icon is flashing
Triangular icon is flashing slowly
Water leaks from inside
the machine
Perform the following operations:
- Turn off the machine
- Fill the water tank
- Place a pitcher under the steam nozzle and open the steam knob
- Turn on the machine wait approx. 10 seconds
- Close the steam knob wait for the coffee switch to light up
- Perform decalcification cycle
- Turn off the machine; disconnect the appliance from the power supply
- Check that the machine is connected to a power supply; check the safety switches of
your home power supply system
- Fill the tank, make sure it is securely inserted
- Make sure the steam knob is completely closed
- Remove the capsule holder from the unit
- Wait until coffee switch is lit (machine is ready to make coffee)
- Put a cup under the brewing unit and press coffee switch
- Let water run for a few seconds
- Press coffee switch again to stop flow
- Put in a new capsule in the capsule holder and turn capsule holder firmly into place
(turn handle to the Stop position) and then try to make coffee againEB
Case a) If the temperature display steam icon is on, wait for the steam icon
to light up
DC
Case b)
Case c)
If the temperature display steam icon is off, press the steam switch and wait for
the steam switch to light up (heating)
The steam nozzle could be obstructed: turn off the machine; wait for the machine
to cool (at least one hour); remove any obstruction from the holes of the steam nozzle
D
G
- Check that the capsules are for household use (the top of the capsule is the same
colour as the bottom) and not for professional use (the top of the capsule is transparent)
- Insert a new capsule in the capsule holder twist the holder in position until locked in
place and make coffeeEB
PROBLEM
SOLUTION
IF PROBLEM
PERSISTS
Contact
Assistance
46
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